About

Built for African Business Owners

zenai helps you run customer operations from one workspace, starting with the channels your customers already use.

Our Mission

zenai exists to give every African business owner a cleaner way to run customer operations. Across Kenya, Uganda, and East Africa, small business owners spend hours each day managing the same customer work: pricing, hours, bookings, directions, payments, product enquiries, and handoff. We built zenai so those messages become organized workflows instead of scattered inbox work.

What zenai Does

Customer Workflow Automation

Answers common questions, sends pricing, confirms appointments, collects payment, and routes work to the right person.

Swahili & English Support

Automatically detects the customer's language and replies in kind. No configuration needed.

Customer Checkout

Guide a buyer from decision to payment confirmation while keeping the order record clear for the business.

Appointment Booking

Customers book directly through chat. Confirmed bookings sync to Google Calendar automatically.

Live Operations Dashboard

Monitor all conversations in real time. Take over instantly when a customer needs a human touch.

Who We Serve

Medical clinics, dental practices, pharmacies
Retail shops and e-commerce businesses
Salons, gyms, and beauty services
Schools, colleges, and tutoring centres
Restaurants and food businesses
Professional services: lawyers, accountants, consultants
Any business receiving 20+ customer messages daily

Built in Kenya, for Kenya

zenai is purpose-built for the Kenyan and East African market. That means native M-Pesa integration, full Swahili language support with automatic language detection, and pricing in Kenyan Shillings designed for local business economics. We are not a Western platform adapted for Africa; we started here.

Transparent Pricing

Growth Plan

Month-to-month subscription

KSh 3,000/month

Quarterly Plan

Pay every 3 months — save 17%

KSh 7,500/quarter

KSh 2,500/month equivalent

7-day free trial — no credit card required

Get in Touch

Questions, partnerships, or feedback — reach us at:

support@zenai.pro