Answers your customers
On WhatsApp, in English or Swahili, voice notes included. Prices and details come only from what you entered.
About Zenai
We build customer operations for businesses that sell on WhatsApp, starting in Kenya.
made in Mombasa
Why we exist
Across Kenya and East Africa, business owners spend hours every day answering the same messages: the price, the opening hours, whether it comes in size 42, how to pay, when it will arrive. Most of it happens on WhatsApp, on the owner's own phone, late into the night.
Zenai exists to turn those messages into organised work instead of a scattered inbox, so owners can spend their time on the business, not the replies.
What Zenai does
Sells from your catalogue
Stock, variants and prices, with bargaining that never goes below the lowest price you set.
Takes the order
Writes it down, sends your own Till, Paybill or Pochi details, and asks the customer for the payment details.
Calls you in
When a customer asks for a person, or a question needs one, the chat comes to you with the history.
Keeps it in one place
Chats, sales, payments to confirm, alerts and analytics, in the Zenai app on your phone.
Learns your answers
New answers are saved so you can read and change them. Fix an answer once and it stays fixed.
Built in Kenya, for Kenya
Zenai started here, not as a foreign product translated for Africa. That means M-Pesa as the way money moves, paid straight to your own Till, Paybill or Pochi; replies in Swahili and English; and one price in Kenyan shillings.
Who it is for
- Shops and online sellers
- Salons and beauty businesses
- Restaurants and food businesses
- Schools and tutoring centres
- Professional services
- Anyone answering the same questions every day
The company
ZENAI INTELLIGENT SOLUTIONS
Mombasa, Kenya
support@zenai.pro