zenai
FeaturesHow It WorksPricing
FeaturesHow It WorksPricing
zenai

Simplify Conversations
with Smart AI

Give your business a 24/7 AI assistant on every channel your customers use. Zenai handles customer messages, bookings, FAQs, and follow-ups — so you never miss a sale.

WhatsApp, Instagram & more
7-day free trial
No credit card required
Platform Features

Everything to automate your
communications

Zenai handles the conversations so your team can focus on what matters most.

AI-Powered Brain
Intelligence

Groq LLM handles complex queries with human-like responses. Simple FAQs use fast script matching — zero AI cost.

WhatsApp Native
Channel

Built on Meta's official WhatsApp Cloud API. Fully compliant, reliable, and ready for thousands of daily conversations.

Unified Inbox
Dashboard

Monitor every customer conversation in real-time. Step in and take over from the bot at any point.

Script Automation
Automation

Custom intent scripts handle 90% of messages instantly. Define keywords, responses, and quick replies — no code.

Product Catalog
Commerce

Upload your products once. They auto-sync to WhatsApp so customers can browse without leaving the chat.

Voice Message Support
Voice

Customers send voice notes? Zenai transcribes them using Whisper STT and responds intelligently — even in Swahili.

Multilingual
Language

Auto language detection supports English, Swahili, and more. Your bot always responds in the customer's own language.

Analytics & Insights
Analytics

Track message volume, response times, escalations, and customer sentiment. Know your bot's performance at a glance.

Multi-Channel Soon
Coming Soon

Instagram, Telegram, and SMS are in the pipeline. Same bot brain, same dashboard — expanding without extra effort.

How It Works

Up and running
in minutes

No technical team required. If your customers message you, Zenai can handle it.

01

Connect Your Channel

Link your WhatsApp Business number in under 5 minutes using Meta Embedded Signup — or connect Instagram, Telegram, and more. No technical knowledge needed.

02

Customize Your Bot

Set your AI personality, upload FAQs, define intent scripts, and configure quick replies — all from a clean visual editor.

03

Go Live Instantly

Activate your bot and start handling customer messages automatically — 24/7, with zero downtime.

04

Monitor & Improve

Use your analytics dashboard to track conversations, spot gaps, and continuously improve your automation.

Zenai by the numbers

Handles unlimited conversations across WhatsApp, Instagram, Telegram & more — no per-message fees, ever.

Channel Roadmap

Start with WhatsApp.
Expand everywhere.

One bot brain, one dashboard — every channel your customers use.

Live Now
WhatsApp

Full AI automation, intent scripts, voice messages, product catalog, and real-time dashboard.

  • Intent scripts
  • Groq AI fallback
  • Voice transcription
  • Product catalog
  • Agent dashboard
Coming Soon
Instagram

Auto-reply to Instagram DMs with the same bot brain — no extra configuration needed.

  • DM automation
  • Story reply handling
  • Same bot brain
  • Unified inbox
Coming Soon
Telegram

Connect a Telegram bot to Zenai and handle customer conversations at scale.

  • Telegram Bot API
  • Group message support
  • Same intent scripts
  • Unified inbox
Planned
SMS

Reach customers who don't use messaging apps via SMS — powered by Africa's Talking.

  • Africa's Talking API
  • Kenyan numbers
  • Basic intent scripts
  • M-Pesa integration
Instagram & Telegram expected Q3 2026 · SMS by Q4 2026
Pricing

Simple, honest pricing

No hidden fees. No per-message costs. Start with a full 7-day free trial — no credit card required.

Most Popular
Growth
KSh 3,000/month

Everything you need to automate your customer conversations across every channel.

7 days free · then KSh 3,000/mo · cancel anytime

1 connected channel (WhatsApp live, more coming)
Unlimited messages
Unlimited intent scripts
Groq AI fallback (LLM)
Voice message transcription (Swahili & English)
Product catalog sync
Full analytics dashboard
Real-time agent dashboard
Priority email support
Agency
Coming Soon
Pricing TBA

For agencies managing multiple client businesses under one roof.

Up to 10 client workspaces
Separate dashboard per client
All Growth features per client
Admin master control panel
Client impersonation view
Reseller billing management
Dedicated account manager

Prices in Kenyan Shillings · M-Pesa accepted · Cancel anytime

How Businesses Use Zenai

Built for any business that
talks to customers on messaging

From dental clinics to grocery stores — here's how different business types get value from Zenai.

Example use case

Clinic owners spending hours answering repetitive messages — opening hours, prices, bookings — can offload all of that to Zenai. The bot handles common queries instantly and only escalates complex cases to the team.

3h → instant
Response time
DC
Dental Clinic
Mombasa, Kenya
Example use case

Retailers can connect their product catalog so customers ask about stock and prices across any channel. Zenai sends catalog cards automatically and handles order enquiries, freeing staff to focus on fulfillment.

+40%
Customer enquiries handled
RG
Retail / Grocery
Nairobi, Kenya
Example use case

Studios using Zenai set up their services, prices, and booking flow once — the bot runs 24/7 from that point. Customers get instant replies at any hour and can confirm appointments without waiting.

< 1 hour
Typical setup time
BS
Beauty / Salon Studio
Kisumu, Kenya
FAQ

Common questions

Everything you need to know about Zenai. Can't find your answer? Email us.

No. Zenai is designed for business owners. You connect your WhatsApp number, fill in your bot settings, and you're live — no code required.

Yes. Zenai is built on Meta's official WhatsApp Cloud API. Your number is fully compliant and won't get banned.

You'll be prompted to subscribe at KSh 3,000/month or KSh 2,500/month billed quarterly. You can cancel anytime — no lock-in.

Absolutely. The agent dashboard lets you monitor live conversations and take over from the bot whenever you want.

Yes. Zenai auto-detects the customer's language and responds accordingly. Swahili and English are fully supported, with more coming soon.

The Growth plan covers one WhatsApp number. Multi-client Agency support is coming soon — join the waitlist to be first in line.

Get Started Today

Ready to automate your
customer conversations?

Join Kenyan businesses using Zenai to handle customer conversations 24/7 — without hiring extra staff.

7 days free
No credit card
Cancel anytime
zenai

Simplify Conversations with Smart AI. Built for African SMBs — WhatsApp first, every channel next.

Live Now
Official Meta API
End-to-end encrypted
M-Pesa accepted
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Meta Messaging APIs · Groq LLM · Whisper STT